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Shipping is available within the Hashemite Kingdom of Jordan. Delivery fees are calculated according to the selected delivery area.

Delivery fees are currently $2 for Amman, $2.50 for Zarqa, and $3.50 for other areas in Jordan. Estimated delivery time may vary depending on the location and delivery conditions.

Customers are responsible for providing a correct name, phone number and complete delivery address. If delivery cannot be completed because of incorrect information or the recipient is unavailable, we may contact the customer to arrange another delivery attempt.

AYREN may update delivery areas or delivery fees when necessary. Any applicable delivery fee will be shown before the order is confirmed.

AYREN aims to provide products that match the information and images displayed in the store.

Customers may request an exchange or return if the product received is incorrect, damaged upon delivery, or materially different from the order details.

The product should be unused and returned in its original condition as far as reasonably possible. The customer may be asked to provide the order details and photographs of the product before the request is approved.

Products that have been used, damaged through misuse, altered, or improperly cared for may not be eligible for return or exchange.

Certain products may be excluded from return or exchange because of their nature, hygiene or safety considerations, where permitted by applicable law and where this has been communicated to the customer before purchase.

If the return or exchange is caused by an error by AYREN, or the product is defective or does not match the order, shipping arrangements will be handled according to the circumstances and applicable Jordanian law.

Customers should contact AYREN through the available contact methods before returning any item and provide the order number and reason for the request.

At AYREN, we respect our customers' privacy and handle personal information responsibly and in accordance with applicable laws and regulations in the Hashemite Kingdom of Jordan.

When placing an order, we may collect information such as the customer's name, phone number, delivery address, selected area, order details and information provided when contacting us about an order.

This information may be used to process and confirm orders, arrange delivery, communicate with customers, handle returns or exchanges, respond to inquiries and improve our services.

Necessary information may be shared with service providers, such as delivery companies, only to the extent required to complete the requested service.

AYREN does not sell customers' personal information.

We take reasonable measures to help protect personal information against unauthorized access, use or disclosure. However, no electronic system can be guaranteed to be completely secure.

Subject to applicable law, customers may have rights concerning their personal information, including requesting access, correction, updating or deletion, or exercising other applicable data protection rights.

Personal information may be retained for as long as reasonably necessary to fulfill the purposes for which it was collected, or as required for legal and transaction-related obligations.

This Privacy Policy may be updated from time to time. Any updated version will be published on this page.

By using the AYREN website or placing an order, customers agree to these terms and conditions to the extent permitted by the applicable laws of the Hashemite Kingdom of Jordan.

We aim to provide accurate information about products, prices and services. Product colors may appear slightly different depending on the customer's screen or lighting conditions.

Product prices are displayed in the store before the order is confirmed. Delivery charges are added according to the selected delivery area and the applicable fee is shown before order confirmation.

Customers are responsible for providing accurate contact and delivery information. AYREN may contact the customer to confirm order details before dispatch.

The payment method currently available is Cash on Delivery.

Product availability is subject to stock. If an ordered product becomes unavailable, AYREN will contact the customer and provide the available options before completing delivery.

Customers who wish to cancel an order should contact AYREN as soon as possible. If an order has already been prepared or handed to the delivery service, cancellation may be subject to the applicable delivery and return procedures.

Returns and exchanges are handled according to the Returns & Exchanges Policy published on this website, while preserving any rights granted to consumers under applicable Jordanian law.

The AYREN name, logo, photographs, designs, written content and other store materials are protected by applicable intellectual property rights and may not be copied or commercially used without appropriate authorization, except where permitted by law.

AYREN may update products, prices, services or these terms from time to time. Any update will be published on the website.

These terms are governed, to the extent applicable, by the laws and regulations in force in the Hashemite Kingdom of Jordan.

Nothing in these terms is intended to exclude or limit any consumer right that cannot legally be excluded or limited.